[Resolved] Inox Leisure / Inoxmovies.com — unprofessional behavior by manager at inox inorbit malad | |
For my complaint about imax 3d glass and cleaning in imax i met manager of above cinema on monday 8 the october 2018. For cleaning issue of audi he called housekeeping supervisor. But the way he talked to me was unprofessional. He used following language: 1- don't teach the father... 2-you are not a good observer. 3-he asked where i work so he would come and check if i keep my area sanitized all the time. 4-overall talking like "chalta hai" attitude. I just had simple patron complain for that i had to experience this kind of behavior. Surely he thought i was fishing for something complimentary as i traveled from south mumbai. I didn't made a scene there and ruined my holiday but now i think this behavior shouldn't be tolerated. I need the explanation from your company about this and satisfactory resolution. Plese look into the matter and oblige. Ps: i will only interact with senior person above him from head or corporate office. If you failed for the same you lost a valuable patron. Was this information helpful? | |
Nov 17, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. We would request a mail with your booking and contact details on [protected]@inoxmovies.com . Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support | |
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We are paying for movies not for your adds. Increase the customers not adds
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