[Resolved]  Inox Leisure / Inoxmovies.com — 3d english show changed to hindi without prior notice of endgame

Address:T-4, SHIVAM FLATS, NEAR RAJESH TOWER, OFF GOTRI ROAD, Vadodara, Gujarat, 390021

A new inox galaxy mall has opened near our l&t office and in this opening week me and my colleague very enthusiastically went for endgame in 3d english 6:20 pm show based on promotions displayed everywhere. But to our utter dismay the show was completely changed to hindi 3 d. This is highly disappointing being such big company and in opening week 3 to 9 may after so many advertisements, shows being changed end moment has created a very bad impression on our mind.
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Jun 11, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments 

Comments

I just booked the tickets around 11.54pmtoday for tomorrow’s show 2nd may 2019. And I received the otp but after that I didn’t got any confirmation message. But money was deducted from my bank account. 3 tickets were booked(amount rs. 1198.68) for avengers end game at inox eros one, jangpura. What nonsense is this.

Apeksha Awasthi

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