[Resolved] Inox Leisure / Inoxmovies.com — complaint regarding cold drinks quantity it is forced to my child to bring large cold drinks

Mahendra Mohan Srivastava

from Hyderabad, Telangana

Address:

Lucknow, Uttar Pradesh, 226010

Dear manager,
I am your regular customer and regular take snacks from your refuel counter but now today i am very upset that weather is cold today and my son want a cold drinks from your refuel counter. He want to buy small glass of cold drink but your staff force him to purchase larger cold drink when i ask that you have small glass also then why you are not given cold drink on it then he replies that they are giving small cold drinks in only combo. I have purchased one cold drink and one popcorn in rs 420/- my bill no is 1039f26257 time 5:26 p. M. And date[protected]. I will request to you it is call black marketing if you have or not giving in store. Your employee name is pradeep who is doing all thing.
Regards,
Mahendra mohan srivastava
[protected]

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Dec 13, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,
We are in receipt pf your complaint and thank you for the feedback .We regret that due to modality of pricing we have a fixed no of items that are input in the large tub combo . We do not have a option to change the items in a combo as they have been prefixed.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support