[Resolved]  Inox Leisure / Inoxmovies.com — discrimination between kids

Address:520010

I booked tickets in lepl inox vijayawada for ismart shankar on saturday for 7 :20 pm show through book my show. The staff didn't allowed us for the movie because of our kids ages. It's ok for that because it's our mistake. The next day on sunday i went to the picture i saw that so many kids r watching the movie i showed the same to floor manager boppana chaitanya he has no answer for that. Why the staff of inox treating my kids and other kids differently. I want u to take action against this. Because of this discrimination we felt very bad about it. Please help us.
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Aug 22, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments 

Comments

[protected] dr aseesh tumati
22nd July 6:35pm show of The Lion King 3D at your Madinaguda, GSM Mall, Screen 1, Hyderabad was cancelled due to technical problem. Your staff said I will receive refund as original payment mode but didn't get any update regarding that.

even sent 2 e-mails to your [protected]@inoxmovies.com but no response.

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    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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