[Resolved]  Inox Leisure / Inoxmovies.com — fraud

Address:R world inox, Rajkot, Gujarat

I had booked 10 tickets for movie.. At the counter the lady komal parmar told me that it was compulsory to buy a combo of 100 rs along with tickets.. I had seen many movies there so i told her that how can you make it compulsory.. So she told me that she cannot do anything.. She is only an employee.. They r just following orders from company.. I was very late.. So i paid her.. After that i got to know that they r doing such practice since last 2 months.. My friend has talked to their manager also.. But the thing has not changed... When i met her after movie.. She totaly changed her statment that.. It was not compulsory.. So it was a big fraud... To sell their combos.. With cheating... I want to ask that is it your policy to cheat costumers like this...? It was very disappointing...
Was this information helpful?
No (0)
Yes (0)
Apr 20, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number/booking details so that we can have this looked into. Please mail us on the mail id [protected]@inoxmovies.com. You can also reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Complaint comments 

Comments

Air conditioning is always switched off in the late night shows.

Any late night movie shows in Indore, Madhya Pradesh, the air conditioning is always kept switched off and it gets really stuffy. Every time without fail. It gets really heated up and there is no reason . Also the issue is not resolved even after complaints

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    INOX Leisure / INOXMovies.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1201
    Pending
    274
    Resolved
    629
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all INOX Leisure / INOXMovies.com contact information