Inox Leisure / Inoxmovies.com — I am complaining about the combos that they add

 
1 Review
Lucknow, Uttar Pradesh, India
 Mantasha Sabir on Oct 20, 2019
Today we went for the morning show 9:15 at inox riverside mall lucknow. Online ticket showed 160 for 1 ticket. We couldn't get it online so we asked at the ticket counter and the total amount for 3 tickets that he told us was rs. 960. He told us its a combo price but we asked only for the tickets. He said they won't give only tickets as there are just 5 people to watch the movie, so if we want to watch the movie we will have to take the combo packs. On arguing for sometime, he reduced the combo to 510 in which he added samosas. The reason i am putting this complaint is that when i am asking just for tickets you should give me the damn tickets without forcing to add combos, i am not concerned whether there are 5 people or its fully packed. Worst experience.

I am complaining about the combos that they add

Complaint Status


[Oct 20, 2019] INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response, Oct 21, 2019
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Please share your contact number /booking details we would like to speak to you. Regret the inconvenience caused.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response, Oct 21, 2019
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
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    Inox Leisure / Inoxmovies.com - I am complaining about the combos that they add