[Resolved] Inox Leisure / Inoxmovies.com — i was made to pay for food when i didn't want it and it caused me food poisoning

Banani Chaudhary

from Kolkata, West Bengal

Address:

EA 21/5, D.B NAGAR, BAGUIATI, Chawal Patty, Near Udayan Sangha club, Kolkata, West Bengal, 700059

I booked a ticket for kalank yesterday, 23.04.2019 at 5:40pm in city centre, rajarhat, kolkata. So i wanted two recliner seats but the guy who booked the tickets asked us to pay for the food as well when we didn't want it in the first place. So we paid ₹1240. We were given a popcorn tub and 2 coke. We ate it and i am suffering from food poisoning now. I need some action to be taken.

Was this information helpful?

No (0)

Yes (0)

May 25, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team

Related INOX Leisure / INOXMovies.com reviews

View all 1201 INOX Leisure / INOXMovies.com Reviews

Comments

[email protected]

from Delhi, Delhi

We took nachos and coffee at your theater which was really bad in taste. Please improve the same. We found it to be unreasonable to spend so much and getting worst taste of coffee and nachos. Coffee was better till you didn't put machine of Georgia. And popcorns were not hot and crisp.they we're old and not crisp.