[Resolved]  Inox Leisure / Inoxmovies.com — Ineffective website

Address:Bangalore, Karnataka, 560003
Website:inoxmovies.com

The website is ineffective in registering bookings. I booked 2 tickets on the 28th of December, 2016 and i was taken to the booking confirmation page, post my making the payment. I didn't receive any booking confirmation text message and I was informed that due to overbooking, my booking had been cancelled. I expect the minimum decency of being informed well in advance, before i reach the theater, before I contact Customer Care and before I waste 45 minutes of my time!!!
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Feb 10, 2017
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

Please mail us your booking contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.

Regards,
INOX Web Team
Complaint comments 

Comments

I always get this issue of getting tickets, as most of the tickets are always reserved people misbehave, no manners to talk

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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