[Resolved] Inox Leisure / Inoxmovies.com — misbehaving in ticket counter

Raj Guha

from Haldia, West Bengal

Address:

713101

Today at tickit booking counter of burdwan inox, (4th floor), i went to book 2 tickits for satyamev vijayate on 9.15 show.. The guy sitting counter offered me coke & popcorn at 100 rs.. Bt i refused, then i gave 200 rs where tickit price is 140 rs.. He said wait for 10 mins (Time was 9.10) for taking rest change amount. I saw he had sufficient 50 rs note and 10 rs coin. But he not gave, while i was repeatedly telling for giving me change & he spoke very badly, showing very bad attitude. At 9.15 i give him 50 rs taking from near shop by buying 30 rs purchase.. Why my time & money was lost by ur member.. Why this type of misbehave occurred with me.. Jst bcz i refused to take that offer on food.. I want his punishment by your authority.. We are regular customer of inox but this type of behavior totally change our mood to go their..

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Sep 26, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest
At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.
We would request a mail with your booking and contact details on [protected]@inoxmovies.com.

We can check the same and revert. Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support