[Resolved]  Inox Leisure / Inoxmovies.com — negligence of the lady working at ticket counter in darjeeling inbox

Address:Darjeeling, Darjeeling, West Bengal, 734 101

I was thoroughly humiliated because of your employee mistake. I had booked the ticket for frozen-2 for 5.45 pm. But the lady at the ticket counter game me the ticket for 3.30 pm which i came to know only after entering the movie hall. I was thrown out of the hall by your employee because of the mistake done by your employee. Is this how you serve your customer. And to add there is no regret from your employees’ end. Do take some action because it’s just intolerable from such an esteemed company. And to add up i had reached counter at 3.45 pm and the ticket given by that lady is of 3.30.
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Dec 26, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
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