[Resolved] Inox Leisure / Inoxmovies.com — partial behaviour

 
2 Reviews
India
 Jatan Parakh on Jan 12, 2019
Inox saltlake city centre, tkt no. Dc - c 15 to 18.
We wanted to make a complaint against the security gaurd as he misbehaved with us while disallowing us to go inside while we were having pan, but no complaint book was available with anyone present including the manager.
Surprisingly, while we were talking to the manager, the security guard allowed couple of persons with pan or like substance in his mouth and the same was indicated to the manager but the manager was more interested in showing his powers to us rather than stopping those movie goers with pan in their mouth.
We hereby complaint against the bad behaviour of the security guard and partiality of the manager.
We would like the management to provide us an appropriate explanation.
Jatan parakh
Kolkata
Complaint marked as Resolved Feb 13, 2019

Complaint Status


[Jan 12, 2019] INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response, Jan 13, 2019
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Came to watch kanaa at Inox Chandra mall located at Chennai.. 7:00 show started late and poor maintenance .. service guys disturbs inbetween shows by standing before the screen... Bad experience

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    Inox Leisure / Inoxmovies.com - partial behaviour