[Resolved]  Inox Leisure / Inoxmovies.com — refund not yet done

Address:560064
Website:Imox

The morning show of kavacham movie were cancelled on 7th december in rmz galeriya yalahanka bangalore but the amount has not been refunded yet. I am unable to reach any kind of customer support also submitting the form on the website was useless. There is no communication regarding the refund except what they told at the venue that they will do it within 3 days but it has been more than 11 days
Staff also not communicate properly,,

This very bad experience facing in only imox
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Jan 19, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2018
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments 

Comments

I booked the english show for 14th December 2018, Aquaman and when i paid and checked out the language changed to Hindi. Please change this immediately. Please contact me on [protected].

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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