[Resolved] Inox Leisure / Inoxmovies.com — staff misbehaviour | |||
I watching show detail:tiger zinda hai..9.10pm.. City centre 2, kolkata). When i ordered drinks & snacks in your service counter.. I was filling a glass of water in baby bottle instead of disposable glass for my 4 years old baby boy... Suddenly your so called service staff (Staff name:utpal swarnakar.. Inox city centre 2, kolkata) was saying.."no.. No.. Dont fill.. Font fill.." i was just shocked by hearing this unexpected ridiculous behaviour. We, the customers paying so much for the tickets nd snacks.. That means we can afford a bottle of water too.. As there is a drinking water provided for the customers so i thaught to fill the baby bottle for my child.. Just shame on your service departments... It was not tottally acceptable for us.. Next we should think twice to visit there... I will not recommend anyone.. Even i will definitely share this bad behaviour from your side to everyone... I think your staff was thinking that if i deny for water then we will buy a bottle from the counter.. Just go to he'll eith your service... Was this information helpful? | |||
Jan 26, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request that you let us know your contact details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Web Team Verified Support Dec 26, 2017 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We have noted the complaint and your contact details shared on the feedback form. Our team would be in touch with you shortly. Warm Regards, INOX Support | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
1201
Pending
274
Resolved
629
+91 22 4062 6900
Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
Post your Comment