[Resolved] Inox Leisure / Inoxmovies.com — subtitles

kc9603869349

from Mumbai, Maharashtra

Address:

Coimbatore, Tamil Nadu, 641035

Hi inox team,

I am from andhra currently living in coimbatore.

I am a movie lover and frequently visit [protected]@ prozone mall coimbatore.

My problem is subtitles are nit being played for tamil movies even though it is mentioned in licence

Movie name with english subtitles

I tried reaching out team,

They are not responsive and are telling that they don't play subtitles for tamil movies

I request you to okay subtitles for every movie for which licence was provided

Thank you

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Jun 14, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We are in receipt of your mail and thank you for reaching us, we do try and play subtitles whenever same is part of the content . We would share your feedback with the distribution team as well as subtitles are shared by the distributor.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please feel free to contact us for any assistance in future on [protected]@inoxmovies.com

Regards,
INOX Support

Aug 05, 2019

Updated by kc9603869349 you need to get the subtitles from the distributor as you are paying them the money which you are receiving on tickets.

it's your responsibility to get it checked for every movie whether subtitles are being received or not as per the licence irrespective of language

i have been requesting you as i am a very frequent customer.

i watched almost 50+ movies in INOX in span of 3 months

Dec 24, 2019

Updated by kc9603869349 no response from INOX