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[Resolved]  Inox Leisure / Inoxmovies.com — very bad time management in chandan inox belgaum karnataka

Address:Belgaum, Karnataka, 590010

Being a regular patron of inox i would like to bring to your kind notice that there is a time lag of half hour in show timings mentioned and actuall screening of the movie. The reason that they give is advertisement. Please show ur advertisement before the mentioned timing as half hour delay causes lot of inconvenience to the movie goers who have other committments after the movie. Committements like bus train tutions etc...
I hope this issue will be resolved or else you will be loosing a loyal customer.
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Jan 14, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

Thank you for choosing INOX for your movie going experience. We appreciate the time taken by you to give us valuable inputs and feedback that will help us improve our services.

The movie going presentation format today has evolved and is an overall programmed with slides, commercials, trailers and main movie. It is part of theatrical presentation. There are certain internal and statutory communication for the awareness and knowledge of the guests and society in general, hence the interval time may have appeared to be longer.

Let me assure you that all the activities, events, programs and operations at INOX are done with guest centric approach and we are extremely sensitive to the overall quality and experience that our guests have at our premises.

Your patronage of INOX is extremely important and we hope that you continue to visit us.

Best Regards,
INOX Web Team
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I will taken a malayalam movie ticket of odiyan on 14/12/2018 morning 6.25 AM.But the movie not played on the correct time and the management did not open the theature at till 07.05 AM
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