Institute of Chartered Accountants of India — Not received ordered books from ICAI

I ordered books from ICAI on 12th June but I didn't received till now when ever I call them they talk to me in rude manner and misguided me they said 12 to 15 working days but I didn't receive any books my classes are going on and want my books as soon as possible and my registration amount back because of there mistake and they should not cancel my registration for CA when I tracked it, it still not yet dispatched
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    Institute of Chartered Accountants of India Phone
    +91 11 3989 3989
    Institute of Chartered Accountants of India Address
    ICAI Bhawan, Indraprastha Marg, Post Box No. 7100, New Delhi, Delhi, India - 110002
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