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Aegon Religare Life Insurance — Fraud in sale of Policy

Sir,
AEGON Religare Life Insurance sold me Life Insurance policies No.[protected] and[protected].

While selling the policies AEGON Religare Life Insurance mentioned that only one time premium will have to be paid. Also, as per their letter dated Sep 1, 2012 they confirmed the same (Latter attached). Now, they are demanding premium for 12 years which is not possible for me to bear. I want to cancel the policy and refund of the total premium paid.
They have refused to cancel the policy on the ground that the lock-in period of 15 days is over. I have been chasing them since June when the policies were sold but to no avail.
Guilty of rendering deficient service leading to harassment of a senior citizen.
Pls do the needful at your earliest

Thanks & Regards.

Pradeep Kumar
736, Pocket-5
MayurVihar Phase 1
Delh i- 110091
[protected]@gmail.com
[protected]

Fraud in sale of Policy
Complaint comments  3 CommentsShareTweet

Comments

Dear Sir/Madam,

Sorry for the inconvenience. This is to inform you that your concern listed 3rd April 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint.

Thanks for your co-operation.

Regards,
Team Aegon Religare.
Dear Mr.Pradeep,

This is to inform you that the complain has been examined and a letter has been sent to you by speed post EA[protected]IN on 12.03.2013. For further details you may call us on our Toll free no - [protected] or you may write to us on grievance.[protected]@aegonreligare.com
We apologize for the inconvenience caused.
Thank you for your co-operation.

Warm regards,
Team Aegon Religare
Dear Mr.Pradeep,

For further details you may call us on our Toll free no - [protected] or you may write to us on grievance.[protected]@aegonreligare.com
We apologize for the inconvenience caused.
Thank you for your co-operation.

Warm regards,
Aegon Religare Customer Support

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    I want to submit Complaint Positive Review Neutral Comment
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    Customer satisfaction rating
    39%
    Complaints
    76
    Pending
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    Resolved
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    AEGON Religare Phone
    +91 22 6112 0633
    AEGON Religare Address
    AEGON Religare Life Insurance Company Limited, Building No. 3, Third Floor, Unit No. 1, Nesco IT Park, Western Express Highway, Goregaon (East), Mumbai, Maharashtra, India - 400063