[Resolved]  Intellipaat — Denying refund

I was searching for power bi course online in their website and then I got this call from a support person Shrunga . While she was explaining the course details she mentioned u can commence the course anytime in Jan or Feb. But u wil have to enroll immediately and only then u will be able to get the course at a discounted price. But i clearly told her that i need time to arrange money otherwise i will not b able to attend the course. So i enrolled for it and the very next day I called i said i don't want to go for the course. For which she said she will inform the support team and cancel it. Later on i was getting mails from them about classes. Again I called her and told the same . Later on my emi amount got deducted after a month even though I dint even login to their account. When called her she dint respond at all. I was very stressed because I dint have money for the rest of emi. I kept calling her, but people from their team answered call and said she is busy. After trying several times a person spoke to me and the way he spoke was really very arrogant. He was asking for call recordings of everything.Now where will I go for all recordings. Even though he agreed it must be a miscommunication he was not ready for a refund. I literally cried to him saying that i don't have money and datsy i m not able to attend. That too i told them a month back but the response was really very bad. These kind of people who can't support people who are helpless, do they really deserve to teach something to people. These kind of money minded people who can hoodwink anyone to buy their product should be in marketing and not in a dignified profession like teaching. After so many days of struggle i managed to take loan from my friend to pay that emi. Now think how horrible would that be. I don't know if really any action wil be taken or whether i will get my refund. But i still want the top management to get noticed by such rude behaviour of these people