| Address: AMR Tech Park 3, Ground Floor, Tower B Hongasandra Village, Bommanahalli, Hosur Road, Bangalore, Karnataka |
I am writing to express my disappointment with Intellipaat. When I first approached the company, I was promised a multitude of benefits, which I eagerly took advantage of. The sales representative assured me that if I made a payment of 60, 000, I would have immediate access to the course. However, after making the payment, I was informed that I would be enrolled in the next week's batch. I initially accepted this, but soon became suspicious about the quality of their services. Upon further investigation, I discovered that the company's services are inadequate and they are simply after money.
I also researched the company's reviews on Glassdoor, where both current and former employees expressed that the online reviews are fake. On January 30th, 2023, I made a payment of 60, 000, and on February 12th, 2023, I requested a refund as I had not been enrolled in any course. However, the company's excuses for denying the refund included the claim that it was non-refundable, despite the fact that their own refund policy states that if Intellipaat cancels the enrollment, I am entitled to a full 100% refund. The course advisor continuously called me, trying to enroll me in their program, but I expressed my desire for a refund.
Two weeks have now passed, and I have yet to receive a response from the company regarding the refund. When I reached out to support, they informed me that the money was still with the sales team because the full amount had not been paid. However, a finance representative later called me and offered me a Microsoft course instead, even though I had originally enrolled in the IIT Rorkee Cloud Computing certification, which they claimed would cost 80, 000. This offer was unacceptable as someone on this site reported that the trainers were not adequate, and I had been initially told by the course advisor that IIT professors would be taking the lectures.
Selling pre-recorded videos that are 9 years old for a premium price is a scam, and I am extremely dissatisfied with the way Intellipaat is treating its customers. I demand a full refund of 60, 000, as I have not received any services from the company. This is unacceptable and constitutes daylight robbery.
May 10, 2023
Complaint marked as Resolved Not Resolved. Fraudsters.
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2023
Intellipaat Customer Care's response Sorry for the inconvenience caused. Can you please share your registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.
Mar 19, 2023
Updated by Guweiz This is not resolved I don't know how it's automatically marked as resolved. Fraudsters.
1> Intellipaat sales team take me confidence that they will conduct weekly session and I can complete the IU Global MBA by following Self-paced learning.
I did not get any weekly session till I started the course from July 2022.
2> I have started paying the amount through Propelld from July 2022.
Date Description Withdrawals
05/07/2022 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:X1Z5YCQEZRA8 -YES BANK 12292
05/08/2022 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:5K8CQ6AE8QUC -YES BANK 12292
05/09/2022 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:BDMC3M1ZU8XW -YES BANK 12292
05/10/2022 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:ZNCE11O4RPGS -YES BANK 12292
05/11/2022 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:CFWG2OPWP8OX -YES BANK 12292
05/12/2022 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:K3LGSERYAU5Q -YES BANK 12292
05/01/2023 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:QT7W15LSXW42 -YES BANK 12292
06/02/2023 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:V552KNF92PT4 -YES BANK 12292
06/03/2023 INTERCITY ECS. PAID NACH:Paid to PROPELLD:NACH[protected]:FAIRASSETS TECHNOLOGIES INDIA PVT L Refno:67CRJLP84ROR -YES BANK 12292
3> Suddenly I came to know that before start the course I have to complete English assessment, otherwise I will not get access to the actual MBA course. Intellipaat assigned Virkram as a consultant who will help me during this course.
4> I have done B2.1 level and shared my Graduation certificate along with proof that I have completed Graduation and master’s completely in English medium then IU provide me the access.
5> In January 2023, IU deregistered me from the course without any notification, Vikarm, Intellipaat or IU did not notify me.
6> March, I have tried to access myCampus portal of IU and I was not able to access.
7> I have raised multiple complain to IU and Intellipaat and finally I came to know that as I had not submitted my Graduation certificate, so IU deregistered me.
8> Immediately I have shared the old mail where I had already shared my Graduation certificated.
9> IU replied to me that as I had been deregistered they will not able to register me again. I can do a fresh registration. And I can connect with Intellipaat for refund.
10> Now at this point I don’t want to register again, and I don’t have any more intention to have any relation with IU or Intellipaat.
11> I send mail to IU and Intellipaat for refund my full amount as I had been deregistered from the course by IU & Intellipaat without any notification.
12> I had stopped paying any further amount and informed that as well to Propelld, IU and Intellipaat.
13> Yesterday, Intellipaat representative tried to tell me that as I did not study so I want full refund. Which was very insulting to me I had completed B.Tech 16 years back, I did M.Tech and I am a professional having more that 16 years of experience. I want to convey Intellipaat and IU that I have not deregister myself but now I don’t want to continue the course again in any circumstances. He told me that if I don’t withdraw my post in social media where I have conveyed the same thing, they will not do anything.
14> I have raised a consumer complaint for this harassment and to get the refund of full amount along with close the deal with propelld.
15> Though I have been deregistered from the course from January 2023, Intellipaat/IU were deducting my money from bank without informing me.
I don’t want to have any further relation with Intellipaat or IU. Please arrange to refund my full amount and close the deal with Propelld.