Intellipaat — Downgraded courses but the difference amount is not refunded

Address:bangalore

I visited the Intellipaat website on January 30, 2024 and immediately received a call from the sales team. She explained the course to me and asked me to sign up immediately.
When I asked for time to think about it, the sales team asked to pay a partial amount. They kept calling until 10pm saying they were still in the office to enrol me.
The next day, January 31, I received calls from different managers. I got a total of 22 calls and they kept bothering me and sending me a link to pay.
I was in a meeting, but they kept calling until 11:30 at night saying it was the end of the month, we had to close and convincing me to make the payment.

Soon after a week I realised that the course will not help me . So I asked for a cancellation but they refused. So I downgraded to some relevant courses which cost me 50k. The remaining 50, 000 is still outstanding and and waiting for the refund.

My EMI has started and it is difficult for me to manage. So I request you to intervene and resolve the issue.

@Intellipaat Team : I have already taken a course of 50, 000 and request you to refund the difference. Please do me a favour and refund me the difference amount
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Intellipaat customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2024
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your order id or email id for verification purposes? Our team will contact you and try to resolve your issue asap.
Mar 14, 2024
Updated by Rehan_1
Hi Team,

Please find my order ID and Txn id below.

Order ID: MRY_EPGC_CLOUD4873
Txn ID: S[protected]

I am a valued customer of Intellipaat and I trust that Intellipaat will honour my request and refund me the difference amount.

Thanks in advance.
Mar 27, 2024
Updated by Rehan_1
Hi Team,

I hope you were able to check the details with the order ID shared. I am looking forward to a resolution. Kindly let me know if any further details are required.

Thanks
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