[Resolved]  Intellipaat — IITM Pravartak- Advanced certification in Data Analytics for Business course

On February 9th, I enrolled in the "IITM Pravartak- Advanced certification in Data Analytics for Business course." The classes were originally scheduled for weekends. However, after attending only four classes, I found the quality of teaching to be unsatisfactory, far from what had been promised by the salesperson. I made a request to cancel my subscription on February 26th, and I have attached a screenshot of the conversation as evidence. Unfortunately, their response was that they had a strict no-refund policy, and I was unable to withdraw from the course. I believe that this course was designed as a ploy to extract money from individuals, without delivering on the promised quality. They seem solely focused on profit-making and employ a "No refund policy" as a means to trap and exploit people. Despite multiple requests to cancel my subscription, they have consistently rejected my proposal. I have not attended any further classes and have not derived any benefit from the service, yet I continue to pay for it. Once subscribed, I find myself trapped in a situation where I am compelled to pay the full amount, despite experiencing subpar teaching, inadequate service, and uncooperative staff. I am eager to break free from this situation and seek justice. They have even resorted to threats against my family members, making my life increasingly difficult. I want to emphasize that I promptly expressed my desire to discontinue the course after just four classes. I kindly request assistance in rectifying this situation as I believe it is unjust to pay for a service that has provided me with absolutely no value.
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Feb 23, 2024
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2024
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your employee id or email id for verification purposes? Our team will contact you and try to resolve your issue asap.
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