[Resolved]  Intellipaat — Refund for the course

Hi,

My Name is Ashish Sharma. I opted for advanced course for cloud and devops worth Rs.90000. My course was to be started on 30th October 2021 and I was told that the classes will be taken by IIT professors and Industry experts, having 20-25 years of experience however, when I received an email having the link to join the session it mentioned trainer as intellipaat expert. At the same timeI sent the screenshot to Priyank and asked him that I was told that the trainer would be from IIT however he read the messages and did not respond. I called him 100s of times he didn't respond. Next day I joined the session thinking that it could be possible IIT professors are called as intellipaat experts however the trainer was just a young boy. I don't say he would not be having knowledge, however, this was not what I expected. Again I called Priyank 100s of times from different numbers and sent messages however he did not respond again. I called on Intellipaat support number and I don' t remember the name who picked up the call he was very rude. He was not even apologetic about the mistake from their end. And kept on repeating script that I should send an email and The concerned team will get back to me. I would request you to listen to the recorded call if possible. At that moment I decided that won't continue with the session and I need to cancel my subscription. And the same thing I wrote in the email and my call was also for cancellation of subscription. Later that night I had already left the class in 40 minutes almost, I got a call from intellipaat escalation team Nischay he informed me that the sessions would be from the IIT professors, however, python and Linux are basic so it will be taught by our intellipaat experts which was fine my main concern was this should have been told earlier before I made the payment. I was not told about this and then the way the support guy talked and Priyank being not replying to my calls and messages. So all this happened and now I don't want to continue with my subscription. Please cancel my subscription so that my EMI is not deducted.

Regards,
Ashish Sharma