[Resolved]  Intellipaat — wrong course - no response after 8 weeks

This is related to issue i reported in april 1st week. After submitting the report someone called me and said in 2 weeks i will have updated course in their portal. It is being 8 weeks. Still i don't see the updated course.

I have sent mail too. But no reply from them.

Thanks and regards
Rao.

Following is the original issue posted in april 1st week.

Hi

I was looking for cognos version 11 course. When i was taking to intellipat customer care i was told that they have the course for the same. Based on their input i have registered cognos course.

When started going through the course i dound that it is version 10. I have reached out intellipat for classification. They replied sayig they would get back to me in a day. It being 2 weeks and i have sent several follow up emails but didn't here anything from them.

That is the reason i am posting issue here.
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Jun 14, 2018
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Intellipaat Customer Care's response
We appologise for inconvenience caused to you but as per our database we have already updated the course and also shared the access to your ID- [protected]@gmail.com from which you have registered. Kindly check.
In-case if you haven't got the access then kindly share the correct mail id from which you have enrolled for the course & have intellipaat LMS access.

Please check the screenshot which is attached along with this response.
Thanks
Intellipaat Support Team

Complaint comments 

Comments

They promised to give previous training videos, which they dint do, and not initiating refund process.
Just wasting time and not addressing the issue.
Again they cheated like after a week the trainer is absent. The intellipaat is big scam company they have no money back policy. I dont know how dare they run a company with so many flaws and improper management. Anyway my money is gone these kind of Indian companies will never change.

Its like a product from India with poor quality

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