[Resolved]  BSNL WiMAX ID TB10000880 — OVER BILLING

Student — Modem malfunctioning

My ADSL modem is not functioning for 4-5days.I've net connection but whenever I try to dial to connection, an error message 692 appears saying the modem is not functioning properly.

BSNL — USER ID

I have the bsnl dataone connection for about 12 months.
i have the 600C plan in which we got 2.5 GB of data for downloading and extra charges are applied on further downloading.
Yesterday, one of my friend told me that we can use BSNL portal to view our usage by typing portal id and password, when I asked him that how this id and password are obtained, he told me that these are provided at the time when the modem is installed, but that officer who as installed my modem have not given me any id or password, so i want to complain about this.
My Name is HITARTH MARKANDEY and i am from Agra, my email id is [protected]@gmail.com.
The dataone connection is provided on the landline no [protected]
this connection is in the name of my father dr. ram murti markandey
Thanks
Please send me my portal id and password

BSNL — Review the billing

Respected sir,
i like to draw your kind attention on the following fact.I've received a telephone bill in January for Rs.2592/- against customer ID[protected].
The BB connection was installed on 28/11/2009 against the landline ph. no.[protected] at my residence.The internet service was available up to 19th November.Then PC shows modem faliure.I've requested to the concerned dept. several times to repair the modem when it started malfunctioning from 20/11/2009.The complain was made at Panihati Office.In this regard they send their representatives but it remained non-functioning and the connection is out of order from then.Being dissatisfied I've surrendered my BB connection on 13/01/2010.we have got services for 20 days,but bill reflects charges from October last 2 days to December and a security deposit also.No service in BB has available,so shall I've to pay for that?
so you are requested to review the billing. your's faithfully
Ankita Kundu
9/2/10

Your date seems wrong bcoz
U got BB connection on 28/11/2009 and u says u internet connection available until 19th November ??
Suspected it may be 28/10/2009
U don't have to pay money irrespective of the amount of data u have downloaded within these 19 days.
i[censored] have Home 250 plan u have a up/down limit of 1GB.For beyond the limit u have to pay Rs.0.90/MB.
I think ur broadband usage exceeded beyond the limit within this 19 days
Excess BB usage+Installation fee+Security deposit+Telephone Call charge may be ur bill.
U don't have to pay security deposit at this time.

BSNL — Non service and overbilling by BSNL Nagpur

BSNL did not provide any proper broadband services.
Phone No- [protected] account No [protected]
Date of Technically nonfuctional dead broadband[protected]
Date of Application for closure of broadband [protected]
I applied for broadband and got connection in april 2010.
They also charged for modem which is non returnable non refundable.
It might have worked for about one month or so..
The landline condtion was unfit. DSL was missing and so no surfing was possible. I tried to get the same corrected by lineman/ wireman. Meanwhile the compalint registering system of BSNL was not in place (for few months).
I followed them continously but no hearing was given to me.
At the end I applied for disconnection of broadband. The bills for broadband continued even when it was not funcytional from end of May 2010( invoice no.[protected], [protected], [protected]) However bill continued and no correction to the bill was made.
I even approached accounts officer with an application for correction of these bills he said "now everything is controlled from Pune".
To add to this they disconnected my landline for non payment of these unsolicited bills since one month.
I think broadband will not gienerate any revenue to BSNL rather it will further provide a platform for landline disconnections.
I have even seen 'High Value Broadband corporates appllying for closure of broadband.
Presently I just hope that my landline will continue ( it is about 20 years+ old number) as it is known to all friends and relatives.

BSNL — overbilling

i had 3g usb stick with unlimited plan for 1500/- approx per month. without any intimation they changed my plan from 18 feb 2011 to god knows which plan. after that i came to know about this changes in my bill generated on 8 march (RS 100088/-). i went ahead and asked for disconnection on 15 march with a formal letter acknowledged by the cto in charge. but still it has not been disconnected and this month yet again i got a bill of 2 lacs. pls help what should i do next.

BSNL — overbilling

MY BROADBAND CHARGES FOR THE MONTH OF MAY IS OVER BILLED. PLEASE SEND THE DETAILS O[censored]SAGES. I AM UNABLE TO OPEN MY USAGE ACCOUNT.

Sir,
With due respect I have to say that I have BB Home UL 499/- plan with student.discount. I have not applied for Home 500/- Plan, but it has been activated and charged regularly from AUGUST 2010 till now & I did not understands your Broadband Services. Which process I solv this ''Over Billing'' problms??? I have registration in this side but, I did not better fill effect in this side. So, kindly help me. Did you help me?

It's not a first time, It's more then 10 time I knock you & your B.S.N.L. all of Local District &State level officers or office. But, My problems did not solv.

You & your B.S.N.L company as like a good help us company as like as soon as possible you & your companies Who is there chare Person Connect my Personal Mobile Number is [protected] / [protected](use Indian code +91). Please connect me as direct to mobile phone line & solv all problem or discussions. ok.
Thanking you.
*** I attach in this page my details of ''Broadband Services'' in is below here ::

BROAD BAND CONNECTION

* Portal User ID is - bi[protected]
* Customer ID is - [protected]
* Account Number is - [protected]
* Phone Number is - [protected]
* Bill Number & Date is[protected]/05/2011
* Bill Period is - 01/01/2011 to 30/04/2011

BISWANATH MANDAL
Tel no [protected]
Vill+P.O.+P.S.- Md. Bazar
District.- Birbhum,
Pin Code.- 731127,
State.- West Bengal(India).

BSNL — bill for period of non service

et

for the month of march bsnl has billed me for the full amount of rs 1000 for my unlimiited inernet connection. It is well known and also acknowledged by bsnl that their service was down for nearly 15 days in march due to cable problems. i should get proportironate rebate.