MTS Data Card Netconnect — not activate last 1 month

Address:

Faridabad, Haryana

I purchased mts postpaid data card online on 22nd nov. On same date I gave my pan card copy photo and licence copy. They told me ur card will be activat in 24 hrs but after 4 - 5 days I rcvd many calls regarding ur photo is not clear in ur licence copy pls mail us ur copy again then I mailed to vikas.connectindia.in but after this also. He said this is also not clear send me another add proof. Then I sent my ration card copy but still no reply. I hav sent 2-3 mails to him but no response then I called 20 times in customer care but my card is not working. I got a complain no on 17th dec. [protected] they told me ur problm will b solve in 2days but not solved.then I cld on 20th dec again they said we r directly sending mail to connecting department ur problmm wll b solve in 2days again I called on 26 th dec but no complain no they r giving. I'm not able to use my net not able to make any paymnt etc. 'Kindly resolve my problem. Thanks and Regards, Pooja Rawat [protected]