MTS India (Sistema Shyam Teleservices) , Bangalore, Karnataka, India — regards speed and deactivation of MTS

Address:

Bangalore, Karnataka

Hi ,

I bought the MTS Mblaze data card on 5/06/2013 and got very bad speed .
I have decided to cancel the connection , so today (7/16/2013) i went to MTS India (Sistema Shyam Teleservices) bangalore salarpuria touch.
I have given the request for canceling the connection and wanted to return the device, but they said they will take the money but not give the money back for returning the device and they said they will accept the device in some terms and conditions and i asked what is that ? then they explained if customer wants to return the device then after purchasing within five- ten working days we need to report to customer care regards bad speed and usage should not be more than 500 MB.

I am not able to understand about this terms and conditions.

Now they just want the money for closing the connection .

I just mention my Model no below.

model no - [protected]
Account no[protected]

Can you please help me on this?

thanks
Ashutosh Kumar