[Resolved]  Tata Photon+ (DoCoMo) — TATA photon - Legal Notice Threatening

Address:

Chennai, Tamil Nadu

Hello Sir/Madam, TATA Photon+ Dongle #[protected] I am Senthil Prabhu N from Chennai. I bought TATA Photon+ Connection in the year Nov, 2009. Paid Rs. 750/- for the DONGLE (device). I was paying my bill correctly on time. I spoke with Customer Care to cancel my Internet Services and I stopped using my DONGLE in the year 2011. They sent Customer Executive (of 3rd Party) to receive my FINAL Settlement. And, I have paid Rs.3000/- as FULL and FINAL Payment. But, the person gave me a vouchure as "NOT FULL AND FINAL SETTLEMENT" and convinced me that, "I didn't bring FINAL Settlement RECEIPT BOOK" with handy. So, I asked him to connect the TATA Photon+ Customer Care division Manager, and he has confirmed that this will be taken as FINAL and FULL Settlement. Later, I got a call from TATA Photon+(DOCOMO) Customer care representative, asking me to pay Rs.6114/- which I never used it. They generated a bill of Rs. 9114/- and the payment Rs. 3000/- I made was deducted from it, and now asked to re-pay Rs.6114/-. Since, I was having an INVALID BILL provided by that 3rd Party - I Couldn't proceed further. 25th Sep 2012, I got an SMS and call from TATA Photon+ saying "If I failed to pay Rs.6114/- in 48hrs; I will get LEGAL NOTICE from TATA Photon+". I was asking them to provide detailed FAKE USAGE bill, in that it was stated "I was using my device from OUTSIDE chennai - Hyderbad (Roaming)". Infact, I haven't visited Hyderabad, once in my lifetime so far. TATA Photon+ is threatening and harassing me, by which I''m mentally disturbed. Please look into this issue. Thank you in advance! Best Regards, Senthil Prabhu N