[Resolved]  The Mobile Store, F.C.Road, Pune — Non-replacement of Tata Docomo Dongle since 3 months

Address:Pune, Maharashtra

Hi...
I have purchased Tata Docomo 3G dongle in Aug-2012 from "The Mobile Store" at F.C.Road,Pune.
After using this device for 3 months,it was not working at all.
So i took the device to Tata Docomo Store,Vardhaman Height, 1328/29 Shukrawar Peth, Pune, where they gave me the letter stating device should be replaced by The Mobile Store,F.C.road.
I have submitted the device to The Mobile Store,F.C.road, in Nov-2012.
Till now i have not got my device back although i visited Mobile store many times.
Every time they are saying that Tata Docomo 3G dongle is out of Stock.
This Mobile Store is fraud and employees are careless to customers.

Please help me to get back my device...

Details of Store:

The Mobile Store,F.C.Road,Pune.
(State Head of Operations)-Ashish Sharma
(Chief Executive Officer)-Hemant Tawre
(Chief Operating Officer)-Himanshu Chakrawarti
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Aug 13, 2020
Complaint marked as Resolved 
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The Mobile Store, F.C.road, Pune
Phone No.-[protected]
Dear Chetan,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Tata Docomo Data Card (TATA DOCOMO ZTE MF 631)

Tata Docomo number is [protected].

Alternate email ID:
[censored][protected]@gmail.com
[censored][protected]@hotmail.com

Contact No.: [protected].
The Mobile Store, F.C.road, Pune

Updated Phone No.[protected]

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