Intex Mobile / Intex Technologies — Defective complaint still not rectified since december 2015, till date

Address:

673001

My name is mufaddal.m, staying in calicut, kerala.
I had bought an intex CLOUD 4G STAR smartphone with the imei id- [protected], [protected], from the flipkart on[protected]. Indeed since this day, this phone has mentally tortured me like anything. I was facing hanging issue and sound issue regularly. I took this phone to the intex service centre on December 31st, 2015, with the said problem in the smartphone. They took the phone for repair with the job sheet number[protected]T001. They gave back the phone to me saying they repaired it. I faced that same hanging and sound issue again. After that I revisited intex service centre on January 8th, 2015, with the job sheet number[protected]T001, again that same problem was not solved in the phone. So I again revisited intex service centre for the same hanging and sound issue on february 9th 2016, with jobsheet number[protected]T001. Intex service centre guys has not found the solution for the said sound and hanging problem till date. I need a solution for this frustrating problem.
I want a new smartphone immediately since intex are not able to find a solution in my intex CLOUD 4g smartphone. I need a solution. It's really a frustrating situation since I bought this intex phone

I expect a favourable reply from intex.

Thanking you...

Mufaddal m saifee.