[Resolved]  Intex Mobile / Intex Technologies — Mobile not serviced for more than 40 days

Address:	Jalaun, Uttar Pradesh, 285001
Website:	www.intex.in/SupportIntex/Index

Dear All,

I had submitted my INTEX mobile for servicing on 07/02/2017 due to display problem & had acknowledged for paid servicing of the same. After a weeks time I called up the INTEX service center & got the confirmation that the display has been repaired & I can collect it from them after payment.
After reaching the service center I was surprised that the display that had come(White) was not that was earlier(Black) & it was looking too ODD. When I requested the service support guys at the center to replace the same they said that it was not in their hands & the entire issue is from INTEX. Then I decided to call up the customer care helpline wherein I was advised by the CS executive not to accept the phone or make any payment if something like that had happened & I did the same.
He took the complain and assured me to fix the problem within 7 working days. Ever since I have tried to reach INTEX customer care & everytime I have been assured that they are taking up the issue to their highest priority & will be fixed in next 2 days..next 2 days...

My job sheet no is[protected]T001

I sincerely fail to understand how can you really be serious about resolving simple issues like this & how do you expect your customer to live in todays life without having a newly bought phone for more than 40 days and dont know how many more days to count.

Please treat the matter with your sincere senses & revert with some productive results or resolution at the earliest before a customer completely feels cheated after buying a phone of your brand.
Hope you understand the issue by heart.

Regards,

Abhishek Sengupta
[protected]
abhishek.[protected]@gmail.com