Intex Mobile / Intex Technologies — Refused to change swollen or fat surface battery

Address:110020
Website:www.intex.in

I purchased intex aqua power hd 6 months ago. It started showing problem after few days of purchase, it usually got switch off when i turn off my data connection. One day, it was showing a notification that system update available. My battery was full charged, so i clicked on it and started the process after few minutes later phone stopped responding. It was showing nothing. I took it to service center they said they will repair it and i can get my phone after 7days but they returned me after 1 month, I got totally mad when i see my phone, its volume key were not working, its imei numbers were invalid, I send it back and they were saying it will cost you 600rs. I refused to pay and said i got it in this condition, at last they agreed and repaired it again. Now my phone's battery is not working, it got swollen or fat surface due to this it is showing massive charging problem. I took my phone to service center, as it still in warranty, they are saying that swollen or fat battery doesn’t come under warranty. They r saying you have to purchase a new battery which will cost you 1200rs. I searched on net and found that Samsung and other companies are replacing the battery if such problem comes. Sir i am feeling like i got robbed by Intex.
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    A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
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