Intex Mobile / Intex Technologies — Service center & customer care not give solution and satisfactory answer

Address:

Jamnagar, Gujarat, 361001

From: Jayesh Barevadia
Sent: Monday, February 29, 2016 2:57 PM
To: [protected]@intextechnologies.com
Subject: FW: About Phone Compliant

Dear sir,

After give me my phone back from Intex service Center (Siddhivinayak) Jamnagar…. My problem found as it is……

And when Service center give me back the mobile found in discharge condition…. After charging I noticed that Service center person created two additional problem instead of solve main problem….

1. Flash light not in working condition &
2. Camera Also not in working condition…

Now condition is that without solution of origin problem I got two another problem …….

Please find the attached Screenshot clicked on 25.02.2016 & 27.02.2016….. U can See hide Application Icon ( Play Movie & TV, Google Setting ) view Double …..


And tell me now what should I have to do…… Have to take Legal action ….. or you take initiative for this….

From: Jayesh Barevadia
Sent: Saturday, February 20, 2016 11:15 AM
To: [protected]@intextechnologies.com
Cc:
Subject: About Phone Compliant


Dear Sir,


As per attached file I purchase Intex Aqua Style Pro on 19.02.2015.
Detail as per given:

1. Model Name: Intex Aqua Style Pro

2. EMEI No. [protected]
[protected]

3. Battery No. Aqua Style Pro 85424

4. Charger No. Aqua Style Pro 37901


I had given my phone five time at Intex Service Centre (Siddhivinayak), Jamnagar on

1. Dated: 22.12.2015 - Job Sheet No.[protected] to 01
2. Dated: 31.12.2015 - Job Sheet No.[protected] to 01
3. Submitted for One day without Job Sheet
4. Dated :13.01.2016 - Job Sheet No.[protected] to 01
5. Dated :10.02.2016 - Job sheet No.[protected] to 01
6. Dated: 19.02.2016- Submitted without Job Sheet


In between I had submitted my phone for more than 15 days to Intex Service center… ( My work suffer for 15 days without Mobile..) then after problem not short out….


Then after my phone Problem was not short out….. now my phone warranty Expired on 19.02.2016 and till I can’t get problem solution…..
On 19.02.2016 when I received my phone from service center I notice the same problem in mobile (not shorted)… and service center person take my phone in his custody without Job Sheet (As per attached copy : only signed on my original bill) because he know that if problem cant short out on tomorrow (on Dated: 20.02.2016) then he can give reason that your Warranty Expired and he can’t do anything…..

So, please tell me what I have to do …..any……

Hope for prompt reply….


Regards,
Jayesh Barevadia