Intex Mobile / Intex Technologies — Wrong address of service center given by customer care

Address:

110037

I have purchased INTEX AQUA POWER PLUS MOBILE on 06/06/15(IMEI NUMBER [protected]) from reliance retail ltd Mahipalpur New Delhi. on 25/10/15. my mobile phone was dead and not even charging i called up in customer care and told them everything the customer care executive told me that my phone was in under warranty period so i have to visit INTEX SERVICE CENTER.he had given me address of intex service center at UTTAM NAGAR NEW DELHI which is around 13KM from my place i reached there and came to know that the service center was closed permanently from last 6 months.I again called up in customer care from there only and this time they given me address of OKHLA PHASE-2 NEW DELHI AND NEHRU PLACE NEW DELHI.next day i went to OKHLA which is around 17KM from my place in okhla i came to know from security staff present there that service center was shifted to LAJPAT NAGAR. which is very far from there so i went to nehru place as i have exact address given by customer care via SMS. but at nehru place also the reception staff told me that this service center was not for mobile phones but for IT products only.
Really this was very bad experience for me and i have to waste my whole day and traveled around 65KM in heavy traffic to chase service center but could't find it just because INTEX CUSTOMER CARE and still my phone is still dead


Manish Dalal