Intex Mobile — Very Much Tired With Intex Services

Address:

Jamnagar, Gujarat

Hello Sir, I am From Anand Adeshara from Gujarat, Jamnagar. I am Using Intex i4+ suddenly the socket of charger was not responding and when i removed backcover i saw that battery is gone very soft looks like melted from inside, So i went to Service Station in Jamnagar they told that it will be repaired in 3-4 days After 3-4 days i went to service station, they gave me my phone that everything is OK no problem is there now, then i went home and removed backcover and checked battery. The battery was one and the same not replaced one, then i charged my phone now it was charging soon battery reached to 70% and the same problem arised and the new problem arised there was a Network Problem in both SIMs no of the two SIMs showing the network both SIMs worked fine on Other Mobiles so I went to Service Station they told that the cell will be going to service station then i Agreed and handed over the phone to them they told it will be rpaired and will be handed over to you in 15 days.(14 May 2014 Given Date)So i expected that i will get this on 1 June 2014 so i went to service station they told the phone is not yet received.They are very rude to their customers they even don't care to look back and ask or check in PC.They told Come on next monday, What is This!!! direct Delay of 7days.First thing that i am an college Student Studying Information Technology so without any android phone i can't do most of the things then also i have risked and handed over the phone to them.So i went to service station another time than also the same reply.I was very frustated, everytime going and coming back empty hands.Then i called[protected] and told about my complaint on 6th June the man on the other side told that the phone is already dispatched on 5th June to jamnagar.Then today i went to Service Station they spoke the same thing they even don't bother about my phone. Then i Decided to write e-mail.So i have written this much to tell that Now i Don't want my phone and Kindly give me DOA letter i will Take my money back and will invest my money in trustworthy Brand. (Kindly note My JOBSHEET NO[protected]T001) Before this i was having intex aqua 5.0 i have given for replacement and i have given on money for aqua i5 so expected delivery was 15days and i received it 2.5 Months Later this is how the workers work in company.I was very very Frustrated that time because i have wasted my 200-250 rs. in calling them every 2-3 days. So Its my Humble Request to You That Kindly give me DOA letter and make me free from this.