Intex Technologies Complaints & Reviews

Sir, I bought an Intex Cloud x4 IMEI:[protected] and [protected] from 'Mobile Wala' Shop no. 5 Chawla market, Govind Nagar, Kanpur invoice no 11963 dated 18/10/2013. Since 4/08/2014 I was getting a problem, the mobile was switching off itself constantly and showed white screen every time it switched off.As it was in Warranty I sent it to an authorised service centre named 'New Telephone Point' addressed 124/M/10, Govind Nagar, Kanpur on 06/08/2014 work order no. 1151.I was told Mobile would be back in around 10 days.I called on 16/08/2014, they said they can't get the status because they had a network problem.The next day they said it would be back in 5 days.Then I called on 21/08/14, they said I have to wait 2 more days.Then I called on 23/08/2014 they said me to wait again for seven days.I cannot figure out what are they doing for so many days and just are not giving a real date.I can tell you this not a good customer care.Please Mail me at:[protected]@gmail.com

Gave my mobile for service on 17th July 1 month passed till now they are saying 5 days more and more due to that there was a huge loss to me like I bought a new phone, some important notices I missed due to no phone I want to claim the mobile amount including the loss which occurred due to non availability of mobile for 20 days because after that I bought it. Help to claim me the amount thanking you raghav somani

Dear Sir/Mam, I have purchased this mobile on dated 21/11/2013 having bill no-2960 from gupta communication panchkulla.After seven month my mobile touch is not working. I put complaint in RC intex center kangra(HP) on dated 29/07/2014, but till date not communication found.I visited there again and again but no responce under complaint no-[protected].Kindly do the needful soon.And inform me soon. Thanks & Regards Sunil Singh [protected]@gmail.com [protected]

Dear, Myself Dr. Tejas P Joshi purchased Intex mobile on dated 21/02/2014. Yet it is in 1 year warranty period. from last one week, I am trying to contact service centre but all in vain. Firstly, as per your web site, I did not found service centre and it was change. secondly mobile contact no is not valid. When I found service centre in Bhavnagar, Gujarat the person told me to come before 6: pm and lastly when I visit fourth time, they told that mobile antenna may be broken and I have o bear charges!!. I am shocked, how I am responsible for broken antenna. If it is then it will over in warranty period as it the the part of mobile. My mobile never fall down or broken. Software is also working fine but it cannot locate network. So it is company responsibility to repair or add that part in my mobile. The local service person denied to repair free of cost although it is in warranty period. I request you to consider my case and repair the part free of charge with nearly cost of Rs. 250. My details related the mobile is as follows: Mobile name: Intex Y1 Serial no.: [protected] Date of purchased: 21/02/2014 Cost: Rs. 5200 Purchased from: Bhavnagar, Gujarat My mobile is not fall under following criteria and hence warranty is applicable as per your company norms: If the stipulated warranty period as determined from proof of purchase, has expired. Ó The product is not used according to the instructions as stated in user’s manual. Ó Modification or alteration of any nature is made in the electrical circuitry or physical construction of the product. Ó If the product is tampered by way of Installation / repair work by any un-authorized person / agency. Ó Any external accessories or add-ons, which are not supplied by Intex. Ó Site (premises where the product is kept) conditions that do not conform to the recommended operating conditions of the product. Ó If the warranty sticker / seal is tampered or damaged. Ó If the product purchased is “seconds”. Ó If the product is found to be physically damaged, rusted, wet /moist or burnt. Ó Damage in transit to and from service center. Ó Force Majeure: Defects due to causes beyond control like Fire, voltage surge, acts of God like earthquake, lightning, rain, flood, etc I am herewith attaching Invoice and false job sheet (showing Out of warranty) created by local service centre for your consideration. Hope you will do needful otherwise I have no option to fill case against company in consumer court and from now I never buy product from Intex or never recommend the same. Your local service person is very arrogant and not taken my case seriously. I again intimate you that body part which may be damage / broken inside the mobile without fallen down is always under warranty period and its your responsibility to repair as earliest possible. Waiting for your reply Dr. Tejas P Joshi

Hello I purchase nano s+ in 5/11/2013 Due to some minur issue i given it to Saini mobile care (32 industrial area phase 1 panchkula) Jobsheet no[protected]T001 Date 12/07/2014 After some day i called to know status I visited service center and they told that we have fixed issue with cell phone you can take it, i checked nothing was working and also they said that your sim trey was broked we did not change and it was not in warrenty even both sim was working fine in my side, any way i said no problem one sim is working they said that yes one is working, i checked again, 2nd sim was also not working, Again they said that we will change it in two days you can surely collect after two days After two days i took leave from office and visited service center, they said that still we don't have time to check that, your phone is not under warrantyit will take charge i said i will not pay its under warranty, They again said any way we will change it in 2 days again Means to say i visited 8 time to know status because they don't attend call at call TOday its over that one month and i visited again, they said yes its fine you can collect, i was surprised it was not fixed at all and having same issue even they fitted some duplicate trey in my cell phone I was so frustrated because i wasted my 4 working day to it and decide i will not collect this phone Because my company cut 3000 from my account due to off and it was only 1000rs mobile phone LOL... It was due to stupid service center and even they don't have any engineer of mobile, untrained staff and rudely behaviour

dear sir: I have purchased a (INTEX AQUA I 7) mobile on 10/3/14 at manikandan mobile center. I have faced problems with my new mobile I) Mobile Over Heating Problem II) Head phone problem And I gave the mobile for service at GUNA ELECTRONICS, No. 2, Thiyagarajan Street, Raja Nagar, Puducherry on 25/04/14. Still date I did n’t get any reply from the service centre. Kindly go through the above issue and solve it as soon as possible. .THxxxxxxxxxx Work order no: IN14 D 2501 IMEI: [protected] Senthil kumar Phone no: [protected]

This is to infom you that i have purchased Intex mobile Y2 on 13th March 2014. I have send this for service 2 times before for network issue. This is the 3rd time i have send for service for the same issue. On 26th July i have handed over the mobile phone again for the same issue but till date i have not recevied the mobile. Sind Gift collection (5393) Shop no 20 Bhatiya Complex, Near Vishal Maga Mart Haridwar. [protected]T001 I am fed up of this issue again and again. In last 4 month more than 1 & half month the mobile service centre. Please resolve this issue immediately or i will have to go consumer court for this issue.

dear sir/madam, I have send my intex aqua i5 for repairing (because my touch is not working & my display screen is broken) my jobsheet number is[protected]T001, Lot No.[protected] created on 19/07/2014. But today is 16/08/2014 I did`t get my handset when I get my handset repaired. I am very disappointment with your`s service. My contact no. is [protected]

Dear Sir, My self Hemant i am using Intex mobile GSM AQUA WONDER(WHITE DUAL SIM). During last few days i am facing problem of touch screen. I have given it to service centre at Rewari(E- Services shop no.41 Model Town Rewari) under job sheet no. [protected].Now when i contact them there is no positive response. I am sending my job card as attachment . I am getting a lot of problem during days without my phone. Please do needful..

Dear Sir/Madam, my self ashok. i am using intec cloud y1 duel sim mobile set.but some time of purchasing in handset created problem with touch screen. i was given my set to service center M.I.Electronics, mall road kanpur. he will take my set & gine me 15 days time.After 15 days he said to me your hendset is not completed, and given me another jobsheet. but in this time presently he will not given me my set.he said to me more time. The contact person not given me proper response any time. plzdo somthing.this is not the customer service. my job sheet no[protected]T001 deposite date is 19th july 2014.

Respected Officer, Hi, My name is Manish Wadhwani living at Warasiya Vadodara (Mob No.[protected]) & I purchased Intex Aqua I6 from PNS Mobile Shoppee, Sangam Char Rasta, Vadodara on[protected] with a cash of Rs.9000/- on the mutual terms if any problem occurs it will re-solved within one week time but Mobile should be under warranty. Now after 7 months my Mobile got some problem and stop working on 26th of July'2014 now the shop owner of PNS refuses to accept that he had not promise anything. though he informed and given address of Intex Service center Shreeji Care which is located at Ellora Park. but now more than 20 days service center is not properly replying and now saying collect your mobile it will not get repaired, also i had informed via email to Intex Customer care but no any response or any action been taken. I had email communication with Intex Customer service center but no any response received. Hence I request you to help me in this matter and get my mobile back on working condition... Regards, Manish

Hello Sir, This is Hussain Bin Ahmed from HYDERABAD (Telangana). I lost my cell phone on[protected], when i was returning from Theater seeing a Movie with my Family. It is my humble and polite request to you to solve my problem as early as possible. Name: Hussain Bin Ahmed, Address: 12-2-342/A/4/5, Syed Ali Guda, Murad Nagar Hyderabad 500028, Phone model: Intex aqua curve, Last used number: [protected], Email: [protected]@yahoo.com, Date of lossing:[protected], IMEI number: [protected] / [protected]. I hope to hear you very soon, THANKING YOU...

Hello, I am using INTEX aQua HD mobile set. I purchased it 7 months Ago on[protected]. One day the bottom bar of front side of my mobile phone was dropped. I notice it after some time because it’s a tiny and small bar... My phone looks Very bad. One thing I would like to tell you this is not a physical damages at All...i lost it just because bad pasting. Please find attached file.. Please help me to solve the issue. Ravi bhushan [protected]

Sir/Madam ji,

I am ramesh & i worked in gurgaon. Last 13 August 2014 to purchased intex Aqua Y2 mobile from bhiwani, I faced some problems in my new mobile with in 2-3 days after purchase. Than i hand-over my mobile to intex care bhiwani on 19 August 2014.I continue fellow to customer care regarding moblie change.He told me mobile changed on 25Aug. but i do not received my mobile to till date.
I have original Bill.But customer care demand me affidavit for missing D.O. Print.But they are only given me D.O. Noumber.My D.O. No. Is[protected]T001.
Please help me


Thanks
Ramesh
[protected]

Sir, I have submitted my phone intex cloud y-4 for repair wide job sheet number[protected]T001 at 5g infotech shop no. 21, 22 1st floor, kalash palaza oop shah market agra on 07/07/2014 and Service center told that it will be repaired in 10 to 12 days.But till today date 27/07/2014 (20 days from 07/07/2014) I have not received my phone.And when I am trying to know current status of my phone through job sheet number, your executives does give me correct information about phone and your main service centre executives disconnect the phone. Sir I Requesting to you to do needful and oblige .i am waiting for your reply.. My contact No.- [protected] Email_ [protected]@GAMIL.COM YOURS FAITHFULLY Rishabh garg

Sir i have purchase intext aqua N-15 on 26/06/2014 after one month it is stopped workig and i have given for repairing to your service center at jodhpur at minerva center but service center person is telling that mobile me pani chala gaye hai which is totally wrong it has stopped working suddenly. So kindly solve the problem and ask your service center to solve the problem. Narendra kumar kalla email id [protected]@gmail.com phone no. [protected]

Sir i have brought intex mobile phone intex neo-vi. i have purchase this mobile phone januray2014. but his display number erase. this phone has been warranty. i have very problem see the number pls solve my problem.i have complained service centre but no solve my problem. its new keypad no provide service centre.
my name milap chnad
address vpo boda
teh. palampur
distt. kangra
state himachal
pin code 176083

i snehashish suraneni bought a Intex Nano-S On snapdeal, i have been facing a lot of trouble with mobile and there are no service centres in my city & nearby.I need a replace of the mobile phone.I am not at all satisfied with Intex.I demand to arrange a pick up of mobile at address snehashish suraneni, s/o Dr SVS Tirumala Rao, D.no:15-58-1/2, SVS Nagar, Mylavaram, Krishna dist, Andhra Pradesh.pin:521230, phone:[protected].when i send the mobile phone back arrange for a replacement.i have attached the invoice also

sir, I am submit my tablet 15 june in intex care okhla phase II. but i have recived my product at 23 june but battery not done, after that i am submit again 30 june 2014. but battery not done till 23 july. my job no.[protected]T001.

Hi, I have contacted the Intex customer care for customer support and my reference no. is[protected] and executive no. is [protected] and my complaint was registered on 04 July 2014 and still no one visited at my home to correct the fault in home theater. I was called so many time to the executive but he has promised but not visiting so kindly take the strict action for these kindly of attitude people and sue the company for my mantel harrashment. Thanks. Raju Singh Mob- [protected]