[Resolved]  Intex Technologies — faulty intex mobile [case:37050]

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear sir

I have bought a intex mobile from snapdeal on dated : 23-apr-2018
Invoice no:s888d4/18/4451,
Imei : "[protected]", "[protected]"

And after that my life is like hell with this mobile (Intex black intex aqua note 5.5 16gb).

It has many problems but main problem is touch screen hanging. I reached to the intex service center (Hitanshi communication (Icp:noida) and they created a jobsheet number :[protected]t001 and on the same day the jobsheet status updated to "rwr" means company will not repair my under warrenty mobile, but the service center (Third party office, unprofessional people) people saying that moble will be repaired in some days, but jobsheet status is still closed. They are also saying company have no parts for mobile.
I think intex should raise their standards.
Please repair my mobile in time, i promise that i will not purchase any intex product after that.

Intex is fooling customer, customer suffering and intex in enjoying.
Now i have no option but to go consumer court as intex service center dont know
When and how to repair a mobile.

Service center :
Hitanshi communication (Icp:noida)
Shop no - g7 & 8, dharampal palace, bhoja market, behind vinayak hospital, sector-27 noida - 201301 uttar pradesh

Devender sharma
[protected]