Ion Exacense — wrong service and money fraud

Address:10th B Main road, #34, 3rd floor, Jayanagar East, Bengaluru, Karnataka 560011

This is the worst company for servicing aquaguard.
I had an issue 1 month back where the filtering was not going beyond 1 litre of water, after complaining the service guy (Name : diwakar) told that the candles need to be replaced and took 4, 800 rs.
Now did that fix the issue, no, there was a new issue the next day where the filter stopped working completely and started to give just 1 glass of "hot" water.
Oh and now, made 100's of calls and begged this great company to send the service guy and fix the issue.
After almost 3 weeks, an another guy came (Name : nagesh gowda) and told the battery needs to be replaced and charged 3, 500/- for the same.
Now did that fix the issue, no, now the 1st issue came back again where the flitering was not going beyond 1 litre of water.
Now i have been calling 10 times per day, and the response these people give is they will send a guy in an hour. I think in their case 1 hour is 1 week?.

I have call recordings and all the bills charged by these people and will be filing a case very soon.
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I have done complaint to this company before one week still they are not able to attend the complaint every day when I call to this company they will that we will rectify this by today evening. But still today no one has come.

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    10th B Main road, #34, 3rd floor, Jayanagar East, Bengaluru, Karnataka 560011
    India
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