ION Exchange India Complaints & Reviews

I bought a new zerob water purifier. They delivered a faulty product and it is giving dirty water from the beginning. When i raised issue with them, they are asking for money to correct it. I told them it is on warrenty period but they only care about money and are not ready to fix their issue.

Please don't use their products otherwise you will regret it for rest of your life....

Company didnt provide any service during covid 19 and now also lots of delays. Also the company want to make money taking advantage of covid without providing any service and is not willing to extend the corresponding period of contract as well. When contacted, the staff abruptly and rudely refused even to consider the request for contract extension....

Service for which i made payment - amc
From 10/11/18
To 10/11/20

Client id 39378
Name s moorthy
Receipt no 15427

I paid rs 8500 for the amc.
Since the amc started, only twice persons visited.
Only once the filter was replaced.
The last visit was on 24/6/2019 and during this visit, just inspected and left.
After the last visit, no one visited for servicing,...

This is regarding the transaction that has happened on 28th june20 of Amount of 9250/-,
Initially we have got a call from one of your company person saying that they are from Authorised Aquaguard, we were
told that you are providing services to Aquaguard but after doing this transaction we came to know that it's not an
Aquaguard company but its some Ion Exacense Pvt Ltd, By the time when came to know that its some fraud...

Sir, iam a resident of kendriya vihar phase-2, paruthupattu avadi, chennai-600071.in side kendriya vihar almost 100 dogs are there. These dogs are chasing kids, peeing everywhere, biting bike seats, night time barking. Due to this we residents are facing huge problems. Pleass catch dogs at the earliest....

Pre. filter bowl cracked from bottom, water leakage started.
Poor quality of material....

Purchased the product on 14.10.2019, from royal blue multitrade pvt ltd, the product not working since may 2020,
even after giving several complaints, no one attended the complaint or responded. You are requested to attend the complaint at the earliest and also extend the warranty period of the non-working and non- service period. Hope to get a positive reply in the matter at the earliest....

Dear sir,

My customer id is daksha_shah. I have raised the complaint on 27th april, 2020 that my interent is not working due to los light is red but i didn't get any response that day. Next day on 28th april, 2020 i followed back and then after 1p. M one technician came and went saying he will come in sometime. After 2 hours i had to call him back then he came back and said my wire is broken so i had to pay rs.300 for new...

It's number 1 fraud company. They claim that they are authorized service provider from eureka forbes /acqua guard and get the amc. I have taken 2 year amc. They are not giving any service and not changing the filters. Whenever i called customer care they always tell technician will come tomorrow. I have followed 3 months daily but they didn't turn up....

I abhilash jhariya was using ion for last 8 years and then stopped the recharge for last 5 months due to worst service issues. Then they called saying thay plz use our fiber service and then installed the device in 8th jan 2020
And till today no service and when i asked to talk to the senior management then no call response and said that cannot connect...

From ion exacense pvt ltd # 74, 2nd floor, 30th cross, 4th block, jayanagar, bangalore - 560011 they came to my house on 6 may 2018 and made insurance for 5 years they collected 8, 000 rupees from 8th november 2019 friday i am calling for service today 11 nove 2019, there is 24x7 hlepline : [protected] its not working & www.ionexacense.com also not available, our insurance made by shiva : [protected] he also not available,
Vindo :...

I purchased zero b (Wave) from ion exchange ltd, naraina, delhi on 23 jan 2019. Within 2 months i started facing issues. I filled several complaints. Everytime service person comes and exchange some or the other part of it. Why do we buy a new product? To face problem every month? Its high time now, soon my warranty period will end and afterwards i will be charged for calling a service person. It is a fake faulty product which i have received...

I have entered into amc contract for a period of two years from 24.03.2019 to 24.03.2021. I have paid rs. 9200/- as amc contract fee. Receipt no is 16957 . Till today no person has visited for giving amc services. They have not attend my complaint for rectifying the problem. I have tried calling help line [protected] several times but it gets disconnected. There is no alternate contact numbers also.
This company has given us false...

My sister Mrs. CLARKE ROSALIND resident of 502, Gwalior Road, Civil lines, Jhansi-284003 purchased ONE Acre of Agricultural land from Ion Exchange Enviro Farms on 28th July, 1997, situated at Undorna Village, Molcornem Taluka, Dist. Quepem, Goa.

She paid in full Rs. 3, 25, 000 (3 lakhs, twenty five thousand rupees ).

It has been 22 years and the land has not been registered /transferred till date. The reason...

I bought aquacare insurance amc for 2 years for my aquaguard uv water purifier in october 2017 at bangalore from the field personnel of aquaguard and ion exacense pvt ltd, who had visited home. Insurance card no. 425 hrbr layout;client id - 25925;name: sudha sg ; registered phone no [protected]. Under the amc they were supposed to provide service every 6 months under which they are obliged to replace the filter and do maintenance works for...

Dear sir,

I have already issued cheque for rs. 4, 660/- towards comprehensive annual maintenance contract.

Sorry to say, i have not yet received amc documents and receipt of payment made alongwith kit.

Please look into the matter and
Expedite kit for ion filter machine.

I was told that kit & amc documents will be despatch to me shortly, but sir, regret till date, i have...

Hi i had bought amc with ion exacense. First of all they claim to be from aqua guard which is hot and the material they use is not at all original and every now and then there are issues with water purifier and if i call the customer care number[protected] they are very rude and don’t even take complaint. Very bad behaviour from these people and they have screwed my water purifier. My consumer number is 10235...

7.12.2018 i received a message from zero b that my complaint would be attended soon. My complaint no. Cmpl309384. The service person came and collected rs. 300/- cash and said that the next day he would come with the spare and repair. But so far he has not attended and they are not reachable over phone. There after we have been buying the mineral water bottles for my ailing parents and for the family with child at home. I request my complaint...

New ro plant capacity 3000 lph was installed at amity university noidia by your firm ion exchange in 2016.
To run plant smoothly materiel is required as directed by your firm.
We had mailed purchase oder to your firm as below
Antiscalant - 60 kg
Ph booster - 30 kg
Cartriage filter - 3 nos
It was mailed on 31 aug 18 to email - ion. [protected]@ionexchange.co.in and
Again remainder was mailed...

हॅलो... मी एक ion इंटरनेट सर्विस user आहे. काही दिवसनपूर्वी आमच्या इथे ion च्या switch मधून current pass होऊन माझ्या घरातले router आणि motherboard हा जळाला.तर मी या बद्दल cutomer service आणि local office मध्ये विचचारण्यास...