IP University — counselling participation fees paid but showing unpaid

Address:110030
Website:ipu.ac.in

We have just paid counselling participation fees of rs 1000 from our sbi bank account number for user rishika sharma (Dob-12.02.1997) roll number-1051366 for mca program cet code 105. But it is still asking us to do the payment. We have recieved message from bank payment gateway showing 1000 has been paid to ggsipu. We need to resolve the issue asap. We are regularly calling to the phone numbers provided but the university landline number is always showing busy. Kindly refund our money or accept it as payment. Please fin the attached screenshot of the message proof from bank.
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