IRB Infrastructure — Complaint IRB Toll Plaza Mumbai to Pune

Address:

C Wing, 1104, Hubtown Greenwood,Thane 400606

Dear Concern,
I travelled on 9th August 2021 from Mumbai to Pune between 10.00a.m. to 6.00p.m. My Car number is MH04JB2853 - Swift Dzire.
Due to insufficient funds in my fastag account they have collected Rs. 270 from me at that moment. Whereas, funds are available on my fastag account and I showed it to the Toll collecting person but the behaviour was very rude.
Again, the toll collected via fast-tag at Pune Entrance was Rs. 203/- .
The total Toll collected was Rs. 473/- instead of Rs. 270/-

Can you let me know the reason for the same? and refund the same in my fastag account on an urgent basis.