[Resolved] IRB Infrastructure — double toll deducted at talegaon toll plaza | |||
Hello sir / madam, Today 10th aug 2019 i was travelling khopoli from pune on mumbai-pune express way. At talegaon toll, i was told etc is not working please pay cash. Thus i paid cash 138/. Moved on towards khopoli. Within 04 min i received message on mobile that rs. 138/- is deducted from my account as charges of tool at talegaon thru etc. Thus i am charged double rs 138/- when i was not supposed to be charged anything at talegaon. How do i get refund of this amount? Regards, Beena lashkari [protected]@yahoo.co.in +2 videos Was this information helpful? | |||
Sep 17, 2019 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Aug 14, 2019 IRB Infrastructure Customer Care's response Dear Madam, Please share toll receipt copy & fastag deduction amount SMS of bank for further investigation. Customer care IRB Infrastructure Developers Ltd. | |||
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+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
At Talegaon toll plaza, I paid 230/- Rs for travelling up-to Mumbai (vehicle No. MH46BE9347)
At Khalapur Toll plaza, I showed the receipt and allowed to pass. When I reached Mumbai, we received SMS that 138/- Rs of toll is deducted from my Fastag Tag Serial No. :[protected]