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[Resolved]  IRB Infrastructure — full amount taken on return journey on same day as toll

On 16.10.19 I travel from Khopoli to panvel and again back Penvel to Khopoli and used FASTAG. At both time Ra. 138/- deducted. No discounted charges on return trip was given. See below both SMS about charges. I want the refound abiut the same.
INR 138 toll debited from Tag 3XXX30A0 for vehicle no. MH08AN3540 AT Khalapur Toll Plaza on 16/10/19 10:15. Avbl Bal INR 321.51
INR 138 toll debited from Tag 3XXX30A0 for vehicle no. MH08AN3540 AT Khalapur Toll Plaza on 16/10/19 14:02. Avbl Bal INR 183.51
Bhau Katdare, [protected]

full amount taken on return journey on same day as toll
Complaint marked as Resolved 2019-11-24 15:50:21

Complaint Status


[Oct 19, 2019] IRB Infrastructure customer support has been notified about the posted complaint.
Verified Support
IRB Infrastructure Customer Care's response Oct 23, 2019
Dear Sir,

We are in receipt of your email dated 18/10/2019, we would like to clarify you that Mumbai-Pune Expressway toll operations are not operated by IRB( w.e.f. 10/08/2019). Please raise your complaint to concerned Company/Agency.

Thanking you,

Customer Care

IRB Infrastructure Developers Ltd
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