[Resolved] IRB Infrastructure — full amount taken on return journey on same day as toll
BBhaukatdare on Oct 18, 2019
On 16.10.19 I travel from Khopoli to panvel and again back Penvel to Khopoli and used FASTAG. At both time Ra. 138/- deducted. No discounted charges on return trip was given. See below both SMS about charges. I want the refound abiut the same.
INR 138 toll debited from Tag 3XXX30A0 for vehicle no. MH08AN3540 AT Khalapur Toll Plaza on 16/10/19 10:15. Avbl Bal INR 321.51
INR 138 toll debited from Tag 3XXX30A0 for vehicle no. MH08AN3540 AT Khalapur Toll Plaza on 16/10/19 14:02. Avbl Bal INR 183.51
Bhau Katdare, [protected]
Complaint marked as Resolved 2019-11-24 15:50:21
[Oct 19, 2019] IRB Infrastructure customer support has been notified about the posted complaint.
Verified SupportIRB Infrastructure Customer Care's response Oct 23, 2019
We are in receipt of your email dated 18/10/2019, we would like to clarify you that Mumbai-Pune Expressway toll operations are not operated by IRB( w.e.f. 10/08/2019). Please raise your complaint to concerned Company/Agency.
IRB Infrastructure Developers Ltd
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