IRB Infrastructure — regarding excess charges - gj27be6112 car

Narendra K Patel

from Vadodara, Gujarat

Address:

Ahmedabad, Gujarat, 380008

I am using icici fastag since last 3-4 month.in february 2018 for rs 100/- is debited to my account wrongly. Details are as under.

1) actual tour and debit
02/02/2018 17:38:10 trip (Rrn no / trip no) [protected] /[protected] plaza name:nadiad toll plaza - lane id:w02 0.00 25.00
2) for same tour wrongly debited
06/02/2018 21:17:02 adjustment chargeback debit adjustment for the standard toll charge transaction dated[protected]:38:10 with rrn [protected]
0.00 rs. 100.00 debited
Kindly check and credit in my account. I have also complain to icici fastag but just for rs 100/- they are harrasing.

Narendra k patel
[protected]

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IRB Infrastructure customer support has been notified about the posted complaint.

Mar 16, 2018

vdsoccer's response Sir, I am daily commuter from anand to vadodara by my own car. Yesterday, i went to IRB office to issue me a regular pass for this route. He asked me to wait for some minutes in order to check the distance between the address referred on my RC and the toll plaza. It was found to be 22 kms. He told me, this is not possible, as it was not within the radius of 20 kms.

Now, my question is that, he calculated the distance, rather checking the radius which i feel that, it would be less than 20 kms.

Please look into the matter, as the dsitance can be measured in any manner. But the radius will a constant .

An early reply would oblidge me much. hoping for a positive reply.

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Comments

vdsoccer

from Anand, Gujarat

Sir, I am daily commuting from motabazar anand to vadodara.

The distance is 22 km approx between the two places

But the radius is less than 20 kms.

Still i am not allowed to avail the pass.

Please look into the matter and help me out.