[Resolved] IRB Infrastructure — toll collected 3 times. 2 times via debit card and then by cash

Rrupa Thorat

from Nashik, Maharashtra

Address:

411021

This is to inform my bank account has been debited twice but since it was showing error your toll person asked me to pay by cash. Below are the 2 smses debiting my account
Boi - rs 230 has been debited to your ac xx6062 from pos-mhaiskar infrastract on 12-02-19. Avl bal 1032.94.
Boi - rs 230 has been debited to your ac xx6062 from pos-mhaiskar infrastract on 12-02-19. Avl bal 802.94.

Bank of india account is [protected] and ifsc code is bkid0000533 and account name is rrupa k thorat.
Also attached is receipt of the toll paid in cash.

Please return 230*2 = 460 back to my bank of india account.

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Mar 21, 2019

Complaint marked as Resolved

IRB Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2019

IRB Infrastructure Customer Care's response Dear Madam,

Greetings,

As no attachments of SMS & Toll receipt, we are unable to verify your complaint details.
Please share SMS & Toll receipt for further process. If you share your contact number it will be better for early resolution.
You can send same on [protected]@irb.co.in,
Thanks & Regards,
Customer Care -IRB Infrastructure Developers Ltd