[Resolved]  IRB Infrastructure — Tolll charged two time for Pune Mumbai Express highway for single journey

We travelled yesterday on 26/10/20 Pune to mumbai.we paid toll at talegaon toll plaza first with fastag.on khalapur toll manger asked to pay again saying that fastag has no balance.so we paid in cash.i attached here my fastag notification and and cash receipt.
IRB had charged me double time for single journey .I request you to refund extra amount which I paid on khalapur toll.to my fastag.
My fastag wallet is:[protected]
Tag sq.no.40073430
+1 photos
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Nov 5, 2020
Complaint marked as Resolved 
No replay how can u marked as resolved
IRB Infrastructure customer support has been notified about the posted complaint.
Oct 31, 2020
Updated by Amee Vikrant Joshi
No replayfrom irb after complaint also
Nov 05, 2020
Updated by Amee Vikrant Joshi
Pls resolve and refund extra amount which irb toll had charged to us.
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