Irctc — Cancellations of tickets amount not refunded

Address:	380008
Website:	Irctc

I booked a ticket through irctc to chennai and the tickets cancellation time was still there but even though the tickets had not expired when I cancelled my train tickets through irctc website they said the money would be refunded but it has not been refunded until now and which is a very sad thing as the website should have done that but they haven't so its my humble request to refund my money as soon as possible.