[Resolved]  Irctc — catering services in train No 12617/12618

The catering contractor of train No 12618 do not provide any menu or tell properly the details of food items available with them. They only say Veg food and at the end of journey (in the second night) collect money at the rate of Rs 94.00 per plate of Veg meals. On 27th sep 2014 I boarded the train from Itarsi and hsd Veg food from the pantry car. On 28th the attender asked payment @ Rs 94.00 per meal. On asking why is your food so costly, he sald that this is our rate and there is no other cheaper food available with the pantry. On insisting he gave me bill for the amount (though hesitatingly). On enquiry it was revealed that the contractor is cheating the passengers by hiding the fact that he is bound to provide Veg meals @ Rs 40.00 or so per plate. Please look in to the matter seriously and provide compensation to me and relief to other passengers. On ringing to the toll free number of IRCTC it was told that the complaint can be lodged at the same time only in such cases. Sir how is it possible in the KONKAN rails where there is no net work coverage for long long distances. please provide instant relief and save the passengers form being looted by IR/IRCTC/Catering contractor. please let me know is there any monitoring mechanism by IR/IRCTC for checking such type of robberies.