[Resolved]  Irctc — Complaint against malda division for my retiring room

I had booked retiring room on dated 10/11/14. My Pnr no. Is - [protected] and my train no. Is- 13483.on arrival date when I asked for booking the authority told me the room is not vacant and you have no booking . when I show all details of my booking and my paid slip and my confirmation of the booking message the authority told me there is server problem from Delhi and then can't allotted me room . when I told them this is wrong and I wI'll take action they misbehave with me and told me wherever Iwant to complaint I am free to go. I lodge complain in S.M office and when I tried to file complaint in CRPF they refuse to lodge complaint. I want judgement and strict action against these misbehave and irresponsibility. Thanks with regards Sneha