Irctc — Complete amount not refunded.

Address:

Mumbai City, Maharashtra

I have below 2 concerns : 1.) I had booked 3 ticket below are the PNR details and please find attached as well : [protected]-mumbai to lucknow [protected]-mumbai to lucknow [protected]-mumbai to lucknow All the above mentioned trains got cancelled by IRCTC, but the amount that i got as refund was having a deducation for 45 rs. I am not able to understand why it was done. if the train is cancelled by IRCTC they should bear that cost but it is on the consumer now. 2.) Also the recent case in which my parents need to travel from mumbai to lucknow which was a special train as the previously booked train was cancelled a day before, Notification i receieved for the travel on 09th aug was 4 hours before the start of the journey due to which i had to face lot of difficulty in managing my travel . As i came all the way from pune to mumbai to catch the train now if i would have recieved the notification on time or a day before i would have not left for mumbai and would have not spend my earned money on hotel booking and flight charges. Now since i reached mumbai and got to know that the train got cancelled i have faced lot of trouble due to this. Request you to please look in this issue and provide a solution for the same .