Irctc — converting confirmed ticket into waiting list no. 3

Address:New Delhi, Delhi

My PNR no. was PNR-[protected], Train no. 12030 dated 22 June 2015. On 22nd at 7.31a.m, I received a message from no. 139 that status of my ticket was one was confirmed and rest two had wl 1 and wl. no.2. Around 12.00p.m, I checked the status online where it was showing that all the seats were confirmed. At 2.51, I revived a text from 139 that status of my ticket got changed. Confirmed tickets now converted into waiting list and that was ticket number 3, 4 and 5. I tried calling 139 to know how the confirmed seats can be converted into waiting list, but no satisfactory answer had been given. I have to take next day flight to reach delhi due to scheduled appointments.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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